OKTO.CASH Service Terms of Use (Greece)

You can deposit money into the account maintained by the merchant on your behalf (hereinafter the “Account”) using (amongst others) OKTO.Cash. If you select this method, you will be asked to select the amount of money that you want to deposit to your Account, and then a paycode/voucher will be issued by Sureswipe EMI PLC, a company registered in Cyprus operating as a licensed e-money institution under the supervision of the Central Bank of Cyprus (hereinafter “Sureswipe”), through the merchant’s application (app) of a value equivalent to the amount that you have selected (hereinafter the “Voucher”). Please note that when using the Voucher, you cannot benefit from the protection provided under Directive (EU) 2015/2366 on payment services (PSD 2) and Law 4537/2018.

The Voucher will bear your name, surname and ID number. Through the merchant’s app you will be informed of the physical points where you can pay the cash amount corresponding to the value of the Voucher (hereinafter the “Payment Amount”). Please note that limitations apply as regards the Payment Amount.

Only you can appear before the physical points and proceed to the aforementioned payment. You shall bear your ID card with you. The physical points, acting according to the instructions of Sureswipe, reserve the right to refuse to accept a payment. You will be informed of the reasons why you cannot proceed to the payment, unless this not permitted under the applicable legislation.

The physical point will scan or type the number of the Voucher. Provided that there is no reason for denying to proceed with the transaction, the physical point will receive from you the Payment Amount and you will be provided with a receipt. Once this process is successfully completed, your Account will be immediately credited with the Payment Amount.

Please note that after the issuance of the Voucher and the completion of the aforementioned process, no refund or cancellation of the transaction is possible. If you have any queries or complaints, you can contact the merchant’s support team.

Sureswipe will need to process your personal data as follows:

For what purposes will your personal data be used?

Your personal data will be processed for the Voucher to be issued and for your Account to be credited with the Payment Amount upon the completion of the aforementioned process.

What types of personal data will be processed and in which way?

The following types of personal data will be processed:

* Identification data, such as first name, surname, ID number, ID type, ID expiration date.

The aforementioned data is transferred by the merchant to Sureswipe through its technology provider once you choose to use OKTO.Cash to deposit money into your Account.

Who has access to your personal data?

Your personal data may be disclosed to third-party companies that provide cloud services or/and verification services, as well as to Sureswipe’s technology provider.

What is the legal basis for the processing of your personal data?

The processing of your personal data is necessary for complying with legal obligations, including, among other, obligations under the applicable anti-money laundering (AML) and/or tax legislations.

Which is the retention period of your personal data?

Your personal data will be retained for five (5) years following the issuance of the Voucher, unless the applicable legislation provides for a more extended retention period.

You have the right to request from Sureswipe access to your personal data and the rectification or deletion of your personal data or the restriction of the processing of your data or to object to the processing, as well as the right to data portability. You can exercise these rights by sending an email to Sureswipe at dpo@revsto.com. If you are not satisfied with Sureswipe’s response or if you need further advice, you can submit a complaint with the competent supervisory authority, namely for Greece, the Hellenic Data Protection Authority (https://www.dpa.gr/en/individuals/complaint-to-the-hellenic-dpa).

Information on the processing performed by the merchant you can find in the merchant’s Privacy Policy.

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